customer care
Customer First?
I was meeting my brother at a hip new downtown venue for lunch. As we were seated at a lakeside table to share lunch and catch up, the hostess left… Read More
De facto Monopolies and Customers
Antitrust prosecutors recently issued subpoenas to major airlines to explore possible collusion – but all they had to do was ask air travelers. Anti-trust law is complicated. The price-fixing portion… Read More